Privacy Policy

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Hangar 1 Inc ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.hangar1aviation.com or interact with our general aviation maintenance and services at Greeley-Weld County Airport.

By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.

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We collect information you provide when you:

- Inquire about aircraft maintenance or repair services

- Schedule service appointments or drop-off/pick-up arrangements

- Submit work orders or service requests

- Contact us with questions or feedback

- Opt in to SMS/text message communications

The information we collect may include your name, email address, phone number, mailing address, aircraft registration number (N-number), aircraft make/model/year, and details relevant to the service being requested (e.g., maintenance history, insurance information, or billing details).

Our website automatically collects basic technical information such as your IP address, browser type, pages viewed, and the date and time of your visit. This information is used to help us improve our website and services.

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We use your information to:

- Respond to service inquiries and process work orders

- Schedule and manage aircraft maintenance appointments

- Communicate with you about your aircraft and service status via email, phone, or SMS/text messages

- Send appointment reminders, service updates, and safety notifications via text when you have opted in

- Verify identity and process billing

- Comply with applicable legal and regulatory obligations (including FAA and NTSB requirements where applicable)

- Improve our website and protect against fraud

SMS/Text Messaging - TCR Compliance:

 Hangar 1 Inc participates in SMS text messaging programs that are registered through The Campaign Registry (TCR). The following terms govern our text messaging practices:

Program Description: When you opt in, we may send you SMS messages related to appointment reminders, service status updates, safety notices, and other information directly relevant to your aircraft or your relationship with Hangar 1 Inc.

How to Opt In: You may opt in to SMS communications by:

• Providing your phone number and selecting the opt-in option during service scheduling or on our website contact forms, or
• Texting START to our designated Hangar 1 Inc messaging number

How to Opt Out: You may opt out of SMS messages at any time by:

• Replying **STOP** (or STOPALL, QUIT, CANCEL, END, or UNSUBSCRIBE) to any text message received from us, or
• Contacting us directly at privacy@hangar1aviation.com or 970-356-3430

Once you reply STOP, you will receive a single confirmation message acknowledging your opt-out. You will not receive further SMS messages from this program unless you opt back in by replying **START**.

How to Get Help: Reply **HELP** (or INFO) to any of our messages to receive information about how to opt in or opt out.

Message Frequency: Message frequency varies based on your service activity but will generally not exceed a reasonable number of messages per month.

Costs: Message and data rates may apply depending on your mobile carrier and plan. Hangar 1 Inc does not charge for sending these messages.

Supported Carriers: Our SMS program is supported by most major U.S. carriers. If you are not receiving messages, please contact your carrier or reach out to us for assistance.

No Sharing of Opt-In Data: Your text messaging opt-in data and consent will not be shared with any third parties or affiliates. No mobile information will be shared with third parties for marketing or promotional purposes.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure. While no method of transmission over the internet is 100% secure, we are committed to safeguarding your data using industry-standard practices.

We do not sell, trade, or rent your personal information to third parties.

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We may share your information only when necessary with:

• Service Providers: Trusted third parties who assist with billing, insurance verification, parts procurement, or other operational needs directly related to our services.
•  Legal Requirements: When required by law, court order, or government or regulatory authority (including aviation regulatory bodies).
• Business Transfers: If Hangar 1 Inc is involved in a merger, acquisition, or sale of assets, your information may be transferred to the successor entity under the same privacy protections.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before sharing any personal information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

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Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

You have the right to:

• Access your personal information held by us
• Correct or update any inaccurate information we have on file
• Opt out of promotional communications
• -Opt out of SMS/text messages at any time by replying STOP or contacting us directly
• Request deletion of your personal information (subject to any legal or regulatory retention requirements)

SMS Opt-Out: To stop receiving text messages, reply STOP to any message, or contact us using the information below. Opting out of SMS will not affect other forms of communication unless you specify.

California residents: If you reside in California, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to non-discrimination for exercising your privacy rights. We do not sell personal information as defined under the CCPA.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Your continued use of our website or services after the posting of changes constitutes your acceptance of the updated policy.

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If you have any questions about this Privacy Policy or about how we handle your personal information, please contact us:

**Hangar 1 Inc**

📧 Email: privacy@hangar1aviation.com

📞 Phone: 970-356-3430

🌐 Website: www.hangar1aviation.com

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Children's Privacy: Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so that we may delete it.

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By using our website or providing personal information, you consent to the practices described in this Privacy Policy.

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